Terms of service


Terms of Service — Life Coaching & Mentoring

1. Introduction

These Terms of Service (“Terms”) govern your use of this website and any coaching, mentoring, or related services provided by Cúis & Bloom (“we”, “us”, “our”). By accessing this website or booking a service, you agree to these Terms.

If you do not agree, please discontinue use of the website and services.


2. Nature of Services

Cúis & Bloom provides life coaching, mentoring, reflective support, and wellbeing-focused guidance. Our services are:

  • Non-clinical

  • Not a substitute for medical, psychological, or psychiatric care

  • Not counselling, psychotherapy, or medical treatment

You are responsible for seeking appropriate professional support if you have concerns relating to mental health, physical health, or crisis situations.


3. Eligibility

You must be:

  • At least 18 years old

  • Legally able to enter a contract

  • Engaging voluntarily and of your own free choice

If you have accessibility or capacity needs, please let us know so we can adapt our approach.


4. Client Responsibility

By engaging in coaching or mentoring, you agree to:

  • Take personal responsibility for your decisions, actions, and outcomes

  • Communicate honestly and respectfully

  • Attend sessions on time and in a suitable environment

  • Notify us of any changes that may affect your participation

Coaching is a collaborative process; results depend on your engagement, readiness, and personal circumstances.


5. No Guarantees

We do not guarantee specific outcomes, results, or changes. Coaching and mentoring are supportive processes, not predictive or prescriptive services.


6. Booking, Payments & Cancellations

  • Payment is required at the time of booking unless otherwise agreed.

  • Cancellations made more than 24 hours before the session may be rescheduled or refunded.

  • Cancellations made within 24 hours or non-attendance may be charged in full unless agreed with the coach.

  • Packages, bundles, or multi-session programmes must be used within the timeframe stated at purchase.


7. Confidentiality

We maintain strict confidentiality except where:

  • Required by law

  • There is risk of harm to you or others

  • You consent to information being shared

Coaching notes are kept securely and used only for service delivery.


8. Use of Website

You agree not to:

  • Use the website for unlawful purposes

  • Copy, distribute, or misuse content

  • Attempt to disrupt or interfere with website functionality

All website content is owned by Cúis & Bloom and protected by copyright.


9. Intellectual Property

All materials, resources, guides, and content provided during sessions or on the website remain our intellectual property. You may use them for personal use only. You may not reproduce, share, or sell them without written permission.


10. Limitation of Liability

To the fullest extent permitted by Irish law:

  • We are not liable for indirect, incidental, or consequential damages

  • We are not responsible for decisions you make based on coaching or mentoring

  • Our total liability is limited to the amount paid for the service in question


11. Termination

We reserve the right to terminate services if:

  • Boundaries are not respected

  • Communication becomes inappropriate or unsafe

  • Coaching is no longer suitable or ethical

You may also end the coaching relationship at any time.


12. Changes to Terms

We may update these Terms occasionally. Continued use of the website or services indicates acceptance of any changes.


13. Contact

For questions or concerns about these Terms, please contact: Cúis & Bloom Email: fionacreed@outlook.ie  Location: Cork, Ireland